Privacy Policy

What we collect

We collect the information you give us directly. Depending on how you use Motion Wins, that can include:

• Contact and account details — your name, email address, optional phone number, company and industry, and the account record created when you enrol.
• Motion Score™ information — your seller context answers, your responses to the assessment, your resulting scores and the interpretation generated from them, and your Human Check answers.
• Purchase information — the program you bought, amount, currency and the transaction identifiers returned by our payment processor. We never see or store your full card number.
• Motion Hub™ activity — momentum entries, goals, private journal entries and any files you upload to your journal, course and video progress, achievements, community posts and comments, private messages with your coach, and coaching session and observation records created as part of your coaching.
• Requests you submit — contact form messages, resource requests and newsletter signups.

How we use it

We use your information to produce and store your Motion Score™ results, run your Motion Hub™ account and coaching, respond to inquiries, and fulfil coaching purchases. We do not sell your data.

Analytics and cookies

Motion Wins does not run any third-party analytics, advertising or cross-site tracking technology. We do not sell or share behavioural data with anyone.

We do record a small set of first-party product events so we can see where our own pages and assessments work and where they do not — for example that a Motion Score™ run was started, reached a progress checkpoint, was completed, that a result page was read further, or that a checkout page was opened. These records contain only the step that happened and a random identifier generated for that single browsing session. They contain no name, email, IP address, device profile, answers or free-text content, they are not linked to you across sessions or devices, and they are visible only to Motion Wins staff in aggregate.

The only browser storage we use is what is required to keep you signed in, remember your preferences, and hold that single-session identifier until you close the tab.

Service providers

We rely on a small number of providers who process data on our behalf: a payment processor (Stripe) for checkout and payment records, a cloud platform provider that supplies our authentication, database, file storage and website hosting, and a transactional email provider that delivers account and coaching-related email on our behalf — for example invitations, password setup, purchase confirmations and session notifications. We do not currently send marketing email; if a marketing email provider is added, this policy will be updated.

Your rights

You can request a copy of your data or ask us to delete it by emailing hello@motionwins.com, and we respond within 30 days. We honour deletion requests except where a record must be retained for legal, transactional, security or recordkeeping reasons — for example payment records — or where a record is intentionally immutable for integrity reasons. Completed Motion Score™ assessments are stored as a permanent, unaltered history so your progress over time remains accurate; where we cannot delete such a record we will tell you which categories were retained and why.